Take Control of theEntire Benefits Lifecycle.

employerengage manages every part of a benefits program - eligibility, enrollment, billing, payments, carrier connections, payroll integrations, employee communications, and day-to-day administration - all in one platform.

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Westbrook School District
Benefits Enrollment & Administration Portal
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You have 5 pending QLE requests and 3 employees yet to complete enrollment.
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Qualifying Life Event requests awaiting review
Employees have submitted life event changes that require your review and approval before benefit changes can take effect.
Review Requests (5)
At a Glance
51
Total Employees
3 added this month
48
Enrolled
94% completion rate
3
Pending Enrollment
Deadline in 4 days
5
Open Actions
Awaiting your review
Quick Access
Manage Employees
View, add & manage employee records
Action Center
Approve or deny life event requests
Billing & Payment
View and manage group statements
Enroll Employees
Self-service enrollment, eligibility management, and life event processing.
Manage Your Finances
Group billing, direct billing, premium collection, and reconciliation.
Connect Your Ecosystem
Exchange information with carriers, payroll providers, pension authorities, and external systems.
Keep Everyone Informed
Deliver communications, reminders, approvals, and self-service access throughout the benefits journey.

Built for the public sector, the private sector
and the carriers behind them.

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Public Sector
Schools & Government Agencies
School districts, municipalities, counties, and state agencies run benefits differently. Staff are often split between permanent and temporary employees — each on different payroll systems, pay cycles, and eligibility rules. A teacher paid over ten months but covered year-round is a standard scenario. The platform handles these structures without workarounds.
K-12 districts Colleges & universities Municipalities County governments State agencies Federal departments
Private Sector
Small, Medium & Large Companies
Whether you're a growing business with one office or a multi-state enterprise with thousands of employees, the same configuration applies — it just scales. Locations, employee classes, lines of business, carriers, contributions, and pay cycles are all handled in one place without needing separate setups per office.
Small businesses Mid-market employers Enterprises Multi-location teams Multi-state workforces Mixed-class staff
Health Plans
Built for Health Plans Serving Groups
Powering benefits administration across your employer groups. Deliver a fully branded, enterprise-grade benefits administration platform to every employer group you serve. employerengage enables rapid client onboarding, flexible plan configuration, intelligent enrollment, and centralized administration all from a single platform.
Regional health plans National carriers White-label deployment Multi-product setup Carrier administration

Unified Platform - Empowering Every Benefits Stakeholder

Purpose-built portals for TPAs, brokers, employers, finance teams, and employees -each designed around the unique needs of every user.

employerengage TPAs & Brokers Employer & HR Employees Carriers 300+ Networks Payroll & Banks
TPA or broker reviewing client accounts

TPAs & Brokers

If you manage benefits for others, this was built for you.

A Third-Party Administrator manages benefits across many employer groups simultaneously - and that demands a different tool than a standard HR platform. employerengage is built for exactly that work. Every client gets its own eligibility rules, plan offerings, contribution structures, and carrier connections - all managed from a single login. White-label each portal with the client's own branding, keep your full book of business visible in one place, and handle billing, reconciliation, and audit reporting across every group you manage.

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All your clients in one view
See every company you look after from a single login - who's signed up, what's still pending, and how many people are covered, without logging in and out of separate accounts.
Make it look like their brand
Give each company its own logo, colors, and welcome message so sign-up feels like it came from them, not from a generic tool. You set it up yourself - no developers required.
Approve changes in one place
When someone reports life events, like a marriage or new baby, you see the full picture on one screen - the request, the dates, the documents - and can approve it, decline it, or ask for more info.
Set up new clients without code
Decide who's eligible for what by dragging plans into place, set your enrollment sign-up dates, and schedule reminders - all from a simple screen, for each company separately.
EDI Connected to 300+ insurance carriers
Coverage data automatically mapped to each carrier's exact specifications - EDI 834, XML, Excel, CSV, JSON. If a file doesn't go through, your team gets an email right away.
Bill and reconcile every client from one place
One view of what's owed to each carrier and what's been collected, across your entire book - premium reconciliation, carrier remittance, and payment summary reports by client.
HR team reviewing benefits enrollment

Employer & HR

Made for the messy real world, not just the simple case.

School districts, municipalities, and multi-state employers with full-time, part-time, and retired staff all know the problem - most tools are built for the straightforward case. employerengage handles the wrinkles from day one: different pay cycles by location, eligibility rules by employee class, and contribution structures that don't fit a standard template. Administrators get a single dashboard showing who's enrolled, what's pending, and what needs attention - plus ACA reporting, audit logs, and automated open enrollment reminders.

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One dashboard for your whole team
See where everyone stands at a glance - who's enrolled, who still needs to act, and what's waiting on you - plus reports you can hand to an auditor at any time.
Set it up yourself, no IT ticket
Decide who can enroll in what, rename fields to match your terms, and add your own rules - all through a point-and-click screen, without waiting on a developer.
Tax forms ready to file
The required ACA 1094 and 1095 health-coverage forms are prepared for you, alongside audit logs and any custom report you need to pull.
Plan open enrollment once
Set your sign-up dates, deadlines for new hires, and when coverage starts - then let automatic reminders nudge people so you don't have to chase them.
Enrollment Tracking & Audit Trail
Track every enrollment, approval, signature, and change with comprehensive audit history.
Built for multi-location and multi-state teams
Different pay cycles by location, language and date-format localization, and carrier/plan rules that can vary site to site, all handled without separate logins or spreadsheets per office.
Employee enrolling in benefits on a laptop

Employees

Three steps, and you're done.

Compare your options, make your elections, then authorize & confirm. A confirmation PDF is saved to your account immediately. First-timers get a guided walkthrough with side-by-side plan comparisons and a Help Me Choose tool. Returning employees move through in minutes. Life events - marriage, new baby, change in employment - are handled online too. Report the change, upload the document, and track it through to approval without a single call to HR.

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Two Enrollment Modes
"Walk me through it" for employees who need guidance choosing their benefits, and "I know what I want" for experienced users who are ready to enroll quickly - both available on desktop, tablet, or phone.
Side-by-Side Plan Comparison
See what each plan costs and covers - deductibles, copays, pharmacy costs, and real-time premium totals - before you elect, with full plan details (SBC documents) one click away.
Not sure which plan? Get help
Answer a few simple questions and "Help Me Choose" points you to the plan that fits your family - including whether a health savings account makes sense for you.
Handle life changes online
Got married, had a baby, got divorced? Report it yourself, see right away how your cost changes, drag in the document you need to add, and follow it through to approval.
Pay and track it yourself
View your statements, pay by bank transfer or credit card, turn on automatic payments, and check your full history - no phone call to HR or benefits line needed.
Your information, kept private and accurate
Add or update a spouse, child, or beneficiary yourself, with sensitive details like SSNs masked on screen, so your own profile stays current without waiting on HR or risking exposed personal data.
benefitsengage Finance

Finance

Built for the people managing the money side of benefits.

Finance teams don't enroll anyone — but they feel it when the numbers don't add up. Premiums that don't match payroll deductions, carrier invoices that are hard to reconcile, and month-end reports that take too long to pull. employerengage connects billing, payroll deductions, and carrier remittance into one place, so your finance team always knows what was collected, what went to each carrier, and where any gap sits — without chasing the HR or admin team for answers.

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Payroll Deduction Reconciliation
Deduction data comes in from payroll automatically. The platform validates what was collected against what was expected, flags any variance, and keeps a full record — so discrepancies are caught and resolved before they compound.
Carrier Remittance
See exactly what was remitted to each carrier, by plan and by period. Remittance files are generated automatically and matched against billing records. No manual reconciliation at month end.
Premium Billing by Group
Group billing runs automatically — employer-sponsored, direct bill, retiree, and COBRA each follow their own rules, proration logic, and payment schedule. Different subgroups can run on different billing cycles within the same group.
Accounts Receivable Management
Outstanding balances, payment history, credits, and adjustments are tracked per group and per member. Delinquency alerts and collections workflows are built in, so nothing slips through unnoticed.
Audit-ready Reporting
Every transaction is logged — payment posted, remittance sent, adjustment made — with a timestamp and user record. Reports can be pulled on demand or scheduled for export in Excel or custom formats.
Multi-mode payment support
Payments come in through ACH, credit card, lockbox, check, payroll deduction, and pension authority. Carriers are paid through ACH or Check using auto generated NACHA and Positive Pay files. The platform handles all of them in one place.

Purpose-built for modern
benefits administration

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Manage every stage of your benefits program through a connected platform designed to simplify administration, reduce manual work, and keep operations running smoothly. employerengage keeps people, processes, and data connected across your organization.

1 Enrollment & Elections 2 Billing & Payment 3 Connectivity 4 Communications
Eligibility & Enrollment

From a new hire's first day to every open enrollment after that, employerengage handles every transaction type - new hires, life events, COBRA, terminations, and retiree enrollments - correctly routed every time. Employees move through a guided self-service flow without calling HR. Administrators get full eligibility controls, flexible contribution models, and a complete audit trail across every carrier and payroll exchange.

Eligibility & Enrollment

Employee Self-Service

Employees compare plans, make elections, manage dependents, e-sign, and download their confirmation - no HR call needed. Fully guided, fully online.

Broker & TPA Admin Portal

Brokers and TPAs manage multiple client groups, run enrollment admin, monitor eligibility, conduct audits, and pull reports - all from one role-based, secure login.

Every Enrollment Type

New hires, open enrollment, annual renewals, life events, COBRA, terminations, reinstatements, retiree enrollments - every transaction type is handled, correctly routed every time.

Eligibility That Fits Your Rules

Define plan eligibility by employee class, location, union status, hours worked, waiting periods, and more - built to match exactly how each group is structured, not a generic template.

Flexible Classes & Contributions

Age-banded rates, composite rates, salary-based calculations, custom employer/employee cost splits - whatever contribution model your group runs, it's configurable without writing code.

Payroll Integration

Benefit deductions sync with your payroll system automatically - inbound and outbound file exchange, with validation, reconciliation, and ongoing maintenance of payroll records built in.

Carrier Data Exchange

Enrollment data routes to carriers automatically - EDI 834, XML, CSV, flat files, and API-based formats - reducing manual processing and keeping carrier records clean and accurate.

Reconciliation & Audit Trails

Full audit logs, exception management, eligibility verification, and bi-directional sync between HR, payroll, brokers, TPAs, and carriers - so records stay accurate and compliant.

Active enrollment + passive renewal - both supported

Employees who don't need to make changes are carried forward automatically. Anyone who needs to adjust their coverage walks through the active flow. Same group, both modes, no configuration switch needed.

Billing & Payment

Every benefits program has a billing operation underneath it - premiums calculated, collected, and sent to carriers on time. employerengage handles the full cycle: group billing, direct billing, retiree and COBRA billing, payroll deduction reconciliation, and carrier remittance. Payments come in through ACH, cards, lockbox, and auto-pay. The platform validates collections, flags variances, and gives administrators a live view of what every carrier is owed - across every group and every payment channel.

Billing & Payment

Billing for Every Population

Employer-sponsored, retiree, COBRA, and direct-bill - each with its own rules for premium calculation, proration, retroactive adjustments, and grace periods.

Multi-Channel Payments

Collect premiums via ACH, credit/debit cards, lockbox, mailed checks, or recurring auto-pay - with automated tracking, receipt generation, and exception management across every channel.

Payroll Deduction Reconciliation

Receives deduction data from payroll, validates collected premiums, identifies variances between expected and actual amounts, and reconciles contributions against billing and enrollment records.

Retiree & Pension Billing

Direct billing, pension deductions, trust-funded arrangements, and third-party payment sources - with automated receipt.

Accounts Receivable Management

Invoice generation, payment posting, delinquency tracking, collections workflows, outstanding balance management, refunds, credits, write-offs, and dispute resolution - end to end.

Carrier Remittance & Settlement

Aggregates premiums, generates carrier-specific remittance files, manages payment schedules, and reconciles billed versus collected amounts across every plan and coverage type.

Financial Controls & Reconciliation

Comprehensive reconciliation across billing, payroll, participant payments, and remittances - with full audit trails, discrepancy flagging, and exception reporting.

Enterprise Reporting

Participant, employer, carrier, broker, TPA, and enterprise-level views - premium summaries, receivables aging, carrier funding reports, and consolidated book-of-business reporting across all clients.

Connectivity

Insurance carriers, payroll providers, pension funds, and every other system your benefits program touches - connected, monitored, and kept in sync. Any format, any partner.

Carrier Integrations

Coverage data automatically mapped to each carrier's exact specifications - EDI 834, XML, CSV, or API - scheduled, monitored, and audit-logged.

Payroll Integrations

Benefit changes sync to payroll automatically - inbound and outbound - with validation, reconciliation, and ongoing record maintenance.

Pension Authority Integrations

Retiree premiums deducted directly from pension payments, with full reconciliation back to the platform.

API & File-Based Connectivity

Connect any system in any format - REST APIs, SFTP, S3, XML, CSV, JSON, and fixed-width. Whatever your partners use, we handle it.

Zero Integration Overhead

We manage every carrier connection. New carrier added? We handle the mapping, file specs, and testing. You just see it working.

Automatic Failure Alerts

Every scheduled job is monitored end to end. If a file fails, your operations team gets an alert with the details before anyone else notices.

Connectivity
Communications

Open enrollment reminders, plan documents, approval workflows, two-way messages - every interaction with employees and admins runs through the platform, so nothing gets lost in email threads or paper.

Enrollment Notifications

Real-time enrollment alerts – by email and SMS - with full activity tracking and communication history.

Automated Reminders

Scheduled reminders for enrollment deadlines, document submissions, premium due dates, and verification windows - nothing falls through the cracks.

Two-Way Communication

Employees and admins communicate inside the platform - every message stays tied to the relevant enrollment, life event, or billing item.

Employee Document Access

Plan documents, SBCs, confirmation PDFs, and benefit guides - all in one place, searchable, downloadable, and always current.

Automated Approval Workflows

Life events and pending changes route to the right admin automatically - approve, reject, or request more info from a single queue.

Administrator Controls

Configurable approval thresholds, audit logs, and override controls - automation handles the routine, admins handle exceptions.

Communications
What we've delivered

Outcomes that show up
where it matters most.

Across TPAs, health plans, and employer groups of every size - these are the kinds of results organizations see when they move their benefits operations onto employerengage powered by engagecloud.ai.

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Trusted by organizations across government and commercial sectors - businesses of every size
0+
TPAs & Brokerages
0+
Employer Groups
0K+
Members on Platform
School Districts
State Agencies
Insurance TPAs
Health Plans
Commercial Employers
Universities & Colleges
Businesses of All Sizes
Operational Efficiency

Replacing fragmented, manual workflows with a single integrated platform consistently drives measurable cost and time savings across the operation.

35–50%
Reduction in operational costs
50–60%
Improvement in overall operational efficiency
40–50%
Less time spent on report delivery
Enrollment & Processing

Open enrollment becomes a managed, automated event - not a scramble. Self-service and guided workflows remove the bottlenecks that slow data processing down.

70–80%
Reduction in enrollment costs
50%
Faster data processing during open enrollment
3-step
Guided employee enrollment - compare, elect, confirm
Scale & Connectivity

From a single employer group to hundreds of clients - the platform handles volume without adding headcount, keeping carrier connections clean and data accurate.

300+
Insurance carriers connected via BIX
1,500+
EDI files handled per year, per client
10+
Years of carrier integration experience

FAQs

Yes. Data is encrypted in transit and at rest. Role-based access means each user only sees what they're supposed to. Sensitive fields like Social Security numbers are masked on screen.
Yes. Employee data is only visible to authorised users within that group. It is never shared across employer groups.
Yes. Eligibility rules, contribution structures, and pay cycles can be set per employee class, location, or union group — without affecting other groups on the same platform.
Yes. The platform connects to 300+ carriers and supports all major file formats — EDI 834, XML, CSV, JSON, flat file, and fixed-width. Every file job is scheduled, monitored, and your team gets an automatic alert if anything fails.
Yes. Each employer group can have its own logo, colours, and welcome message. You set it up yourself, no developers needed.
Yes. Employees who need to make changes go through active enrollment. Everyone else is carried forward automatically. Both run in the same group at the same time.
It depends on the size and complexity of your groups. A straightforward single-group setup can go live in a few weeks. Larger or more complex deployments take longer. You'll get a clear timeline after the initial scoping call.
Yes. The employerengage team sets up all carrier integrations — mapping, file formats, and testing. You don't manage that yourself.
Yes. Employee records, current enrollments, and billing history can all be brought in as part of implementation.
Pricing depends on the size of your groups, the number of users, and the features you need. The best way to get a number is a quick call — we'll scope it around your actual setup and give you a clear picture from there.
Yes. We support multiple payment methods — credit card, ACH, lockbox, check, payroll deduction, and pension authority. Employees and COBRA continuants can pay directly by card, with full payment history available in their account.
You can reach the team by phone or email. There's no chatbot — you talk to a real person.
You get an automatic email alert with the details the moment it happens. You don't need to check manually or wait for the carrier to flag it.
Yes. 1094 and 1095 forms are generated automatically. Reports and audit logs are available on demand.

See it working
with your own setup.

Tell us a bit about how you run benefits today, and we'll show you the platform live - sign-ups, billing, and carrier connections, all built around how you actually work. The quickest way to start is a quick call.

Let's talk
(855) 929-3962
 or Request a Demo